Approve the use of Graph API Permissions for Azure AD/Entra Login

When initially onboarding the service desk you will need an Azure AD/Entra Admin to approve the use of some Graph API permissions for the service desk web application to enable Azure AD/Entra login. In this article we will cover the list of API permissions you will need and details of what each of them do and are used for. Below are the specific Graph API permissions the app will request when you are prompted to approve Azure AD/Entra login:

email - Delegated

openid - Delegated

profile - Delegated

User.Read - Delegated

As the Azure administrator, we may request the Tenant Id of your org before this next step so that we are able to associate the Chime V5 instance stood up by Instant Tech team. Once the instance is ready to be linked to your AD/Entra login, the Instant Tech team will send across a link for you to approve the requested permissions.

Once you have accepted the permissions, the log in option for Chime V5 will associate users logging in with their Office 365 accounts and will require users to login with their org accounts.