Reference .pdf, .pptx, .docx, etc. documents in AI chat

This feature allows you to easily add reference files, so when you ask a question, AI can search for answers directly within the uploaded documents. Here’s how to upload your files and start using them:

Step 1: Go to the Manager Dashboard

Step 2: Navigate to the Manage FAQ Files Section: Under the FAQs dropdown menu, select Manage FAQ Files.

Step 3: Click on New FAQ File Item to begin uploading your document.

Step 4: Enter Title and Upload:

1. Provide a clear title for your file so it’s easy to locate later.

2. Click the upload button to select and upload your file.

Step 5: Publish Your File: Once uploaded, click Publish to make it accessible for AI search.

Important Note

After publishing, it may take up to 30 minutes for the AI to index the file. Once indexed, your file will be available for AI-powered search responses.

For any questions, reach out to our support team at support@instant-tech.com.