Index FAQs and Files for AI Chat Service Desk
Use your FAQs, files, and MS Office docs to create an AI chat based service desk for IT, Sales, or HR
Knowledge base / FAQ articles management
AI chatbot trained by FAQ articles
Branding and customization
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Knowledge base / FAQ Articles Management
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Categorize Content
Go directly to the category that matches your question, making it faster to find what you're looking for.
Search and Access
Search and quickly find the most relevant answers, so that you don't have to go through emails or tickets.
AI ChatBot Enhanced and Improved by FAQ Articles
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Azure AI Integration
Leverage the speed and reliability of enterprise-grade search within your help desk chat, powered by Azure AI Cognitive Service.
AI ChatBot Integration
Surface relevant FAQ articles within your support help desk workflow to provide self-service and reduce resolution time.
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Explore your Content
Make your FAQs accessible. Custom AI chatbot delivers the right answers from your indexed content.
Monitor and Scale
Track chat sessions and generate reports. Use insights to improve your support help desk at scale.
Connect your Content
Upload or migrate your content to the AI Chat Service. Our system indexes your articles, readying them for AI-powered support.
Branding and Customization
Add your custom logo.
Update the banner background.
Inject CSS for unique styling.
Implement JavaScript for advanced features.
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